YOUR AGREEMENT WITH ALLEGRA TRAVEL COLLECTIVE, AN AFFILIATE OF FORA TRAVEL, INC.
By using our services, you are signifying your agreement with the following terms and conditions, on behalf of yourself and all members of your traveling party.

 

Last Updated on: March 4, 2025

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These terms and conditions (“Terms and Conditions”) govern the relationship between Allegra Travel Collective (“the Company”) and you, (“the Client”). By planning travel with Allegra Travel Collective, the Client agrees to be bound by these terms and acknowledge that the Company acts for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services (“Supplier(s)”) and is not the source or provider of the travel services.

 

USE OF THE COMPANY’S SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS

The Client warrants that they are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings with the Company. The Client agrees to be financially responsible for all travel bookings made with the Company, whether made on the Client’s own behalf or as members of their traveling party. The Client warrants that all information supplied by and on behalf of the Client, members of the Client’s household, or others for whom the Client is authorized to transact business with is true and accurate. The Client agrees that the Client will only make legitimate reservations or purchases with the Company and its Suppliers, and acknowledges that, without limitation, any speculative, false, or fraudulent reservation is prohibited.

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The Company accepts all bookings solely as the booking agent for the travel Suppliers on your itinerary. Separate Supplier terms and conditions will apply to the Client’s reservation and purchase of travel-related goods and services that are selected by the Client, and understands and agrees that by booking travel through the Company, the Client is also agreeing to the booking terms of each Supplier partner selected for the Client’s itinerary. The Client agrees that they will abide by the terms and conditions of purchase imposed by any Supplier selected as a service provider on an itinerary that has been approved by the Client.

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The Company is not liable or responsible for any arrangements made independently of the Company. The Company assumes no responsibility for costs or fees incurred by the Client for independent arrangements not booked through the Company inclusive of, but not limited to, airline, hotel, excursion, and travel protection related charges. If the Client makes their own flight arrangements, the Company is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates, and cannot assist with any schedule changes or delays related to air reservations the Client has made on their own arrangement. It may not be possible to earn frequent flyer or other loyalty points for reservations on the Client’s itinerary. With limited exceptions, hotel and airline rewards or points cannot be redeemed for travel arrangements made by the Company.

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The Company is an Italy-based Seller of Travel operating through Fora Travel, Inc.

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RIGHT TO CORRECT ERRORS AND OFFERS SUBJECT TO AVAILABILITY

The Company reserves the right to correct errors. In the event of any pricing error or omission, the Company reserves the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier promotions are subject to availability and may change without notice. The Client is advised to confirm reservations well in advance of anticipated dates of travel to avoid disappointment, increases in fares, and additional late booking fees.

PAYMENTS, CANCELLATIONS, AND CHANGES TO BOOKINGS

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The Client shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through the Company. By submitting a credit card authorization form to the Company, you agree to allow the Company to use your payment method to purchase travel products from our Suppliers on your behalf.

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EXCEPTING IN CASES OF FRAUD, THE CLIENT AGREES NOT TO FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF THE COMPANY OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF THE COMPANY OR ITS SUPPLIERS. IF THE CLIENT ATTEMPTS TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, THE COMPANY RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION, INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES.

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All payments for travel are due prior to departure according to each Supplier’s terms and conditions of booking. The Client understands that failure to make final payment or any violation of a Supplier’s conditions of purchase may result in cancellation of their reservations, in being denied access to any flights, tours, hotels, cruises, or other travel services, or in forfeiting any monies paid for your reservations. In some cases, there is NO REFUND once a booking is made and under deposit. Planning fees paid to the Company are non-refundable. You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking. All cancellation requests must be sent to the Company in writing. As a result of cancellation or changes to confirmed bookings, third-party Supplier’s cancellation penalties will apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services or deducted from the Supplier’s refund.

If the Client decides to change any portion of their confirmed arrangements prior to departure or while in travel, the Company will attempt to assist you. Certain bookings may not be able to be changed, and you will be responsible for any increases in cost imposed by the Supplier, as well as the Company’s or Supplier’s change fees. All requests for changes to a booking must be made in writing to the Company. When tour, cruise or package prices are based on Suppliers’ contract rates, you will not be entitled to any refund for any unused portion of travel.

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TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTS

It is the responsibility of the Client to obtain and carry a valid passport book, visa(s), and all other documents required by applicable government regulations. Passport cards are not accepted for most international travel. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry acceptable identification in order to board a flight. Acceptable identification can be found at http://www.tsa.gov/ and examples include DHS-designated enhanced driver’s license, US passport, or a foreign government passport.

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Certain countries will not admit a passenger if their passport expires within six (6) months of the anticipated date of return. Non-United States citizens may require additional documentation, and you are responsible to make the Company aware when traveling on a passport from a country other than the United States of America. The Company neither controls nor warrants the issuance of visas or approval of visa waivers related to your travel. Should a visa not be issued, the Company is not responsible for lost payments made toward your trip. Please note that rules of each country regarding entry and exit may change at any time.

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Children and infants may also require travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities; please see https://help.cbp.gov for additional information. The U.S. Customs and Border Protection Agency requires that for groups of children under age 19 arriving to the United States by land or sea from contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must be provided to the supervising adult or group leader in writing.

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The name, date of birth, and gender that appears on the identification card must exactly match the same such data that is listed on the Client’s tickets and booking records. The Client acknowledges that it is their responsibility to ensure that the information on tickets and confirmations is accurate. Any discrepancy between the Client’s reservation and travel documentation may result in denied boarding or an undue delay at an airport security checkpoint causing a missed flight, and any subsequent scheduled travel bookings on cruises and tours.

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WHEN THE CLIENT RECEIVES THEIR TRAVEL DOCUMENTS, IT IS THEIR RESPONSIBILITY TO REVIEW AND VERIFY ALL INFORMATION FOR ACCURACY. CONTACT THE COMPANY IMMEDIATELY IF CHANGES OR CORRECTIONS ARE REQUIRED. IF YOU HAVE NOT NOTIFIED THE COMPANY OF NECESSARY CORRECTIONS TO YOUR RESERVATION WITHIN TWENTY-FOUR (24) HOURS OF RECEIVING YOUR TRAVEL DOCUMENTS, THE COMPANY BEARS NO RESPONSIBILITY FOR ANY ADDITIONAL COSTS ASSOCIATED WITH MAKING NECESSARY CORRECTIONS.

INDIVIDUAL ENTRY AND EXIT REQUIREMENTS.

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Each country holds different views of past criminal offenses, whether within or outside of their boundaries. If the Client has a current or prior criminal offense, they should contact that country directly for entry and exit requirements. Visit the US State Department Website for further information about these requirements. See https://travel.state.gov/content/travel.html. The Company does not inquire about an individual’s criminal record in the interest of respecting the Client’s privacy.

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For example, if traveling to or through Canada, individuals with a Driving While Intoxicated (DWI) record or with judgments for unpaid child support should review current entry requirements. See https://www.canada.ca.

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IMMUNIZATIONS AND HEALTH SCREENINGS

The Client must have the proper immunizations and health screenings and required documentation of such immunizations and screenings before travel. The Company shall not assume responsibility for the accuracy of health, vaccination, or documentation requirements prior to departure or upon landing at the final destination. In some cases, required inoculations must be recorded by the Client’s health practitioner on a valid vaccination certificate, which the Client must carry for proof of inoculation. If the Client is concerned about taking any medications or receiving certain inoculations, they should check with their health practitioner BEFORE booking. Check the State Department website (http://travel.state.gov) for relevant information relating to travel to specific destinations, and the Center for Disease Control (http://wwwnc.cdc.gov/travel) relating to health issues related to travel.

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RISKS AND SAFETY

Travel to certain destinations may involve greater risk than others. The Company urges clients to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government prior to booking travel to international destinations. Information on health and safety conditions in various countries and the level of risk associated with travel to particular international destinations can be found at: http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, http://www.cbp.gov.

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The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows travelers to enter information about upcoming travel abroad so that the Department of State can better assist in an emergency. Registration is recommended and provided by going to https://step.state.gov/step.

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BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CLIENT’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CLIENT’S OWN RISK.

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Activities that are included as part of itineraries booked through the Company pose inherent risks and may be dangerous. An itinerary may also involve travel to remote areas without access to medical facilities or treatment, changing weather conditions, interactions or encounters with wildlife, and other potentially dangerous conditions. By booking a trip with the Company, the Client acknowledges that they are aware that the physical exertion required to participate in certain activities can activate or aggravate pre-existing injuries, conditions, or congenital defects. The Client acknowledges that they should seek medical advice if they know or suspect that their physical condition may be incompatible with the activities on their itinerary. The Client may be required to wear approved safety equipment while participating in certain activities, and by booking travel with the Company and participating in these activities, they agree to use the recommended safety equipment and to ask questions if unsure about how to properly or safely use said equipment.

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If the Client uses, consumes, or are under the influence of alcohol or illegal drugs prior to or while engaging in any activities on your itinerary, THE CLIENT ASSUMES AND ACCEPTS ALL RISKS, DANGERS, AND HAZARDS THAT MAY RESULT INCLUDING THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE, AND LOSS, even in the event of negligence or fault by the Company or third parties, and they indemnify the Company from any and all liability for any damage to property or personal injury to any third party, resulting from the Client’s participation in the activities, while, during, or after consumption of illegal drugs or alcohol.

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In the event of emergent health or safety concerns, once the Company has investigated the prevailing situation, the Company shall have the sole and absolute discretion whether to proceed with any Allegra Travel Collective escorted trip or private departure, or to make alterations to the itinerary.

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HAZARDOUS MATERIALS

Federal law prohibits passengers from bringing hazardous materials on the aircraft.

1. Federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s luggage or on the passenger’s person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals.

2. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger’s luggage and certain smoking materials carried on the passenger’s person. For further information, each passenger should contact the relevant airline representative(s) on their itinerary. Restrictions on hazardous materials are listed at http://www.tsa.gov/traveler-information/prohibited-items.

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INSECTICIDE NOTICE

We recommend that the Client refers to the DOT list of airports in countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is on the DOT’s website and is updated from time to time: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

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AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN

Your airline ticket is a contract between you and the air carrier, even if you purchase through the Company. If you purchase air travel included in a package through the Company, you acknowledge and agree that the Company does not have the right to control the operations of independent airlines, and agree that the Company is not liable for any personal injury, property damage related to your purchase of air tickets or air travel, including, but not limited to any act, error, omission, injury, loss, accident, or delay caused by any act, error or omission of the airline, including their failure to deliver services, partial or inadequate delivery of services, airline policies including refund or rebooking policies, fees for checked or carry-on luggage, fuel increases, bankruptcy or cessation of operations.

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The Company shall not assume any responsibility for any air schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares.

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Airline e-tickets expire a year from issue date unless carrier fare rules in the passenger’s itinerary fare provide otherwise.

Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Re-confirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights.

Frequent flyer mileage accrual is at the discretion of the airline(s). The Company has no liability if accrual of miles or points is denied or if upgrades are not allowed. Many airlines do not permit upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty status, or certificates.

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Seat assignments are not guaranteed even after they are assigned, and the Company has no control over airline seat assignments. Most airlines charge a fee to pre-book a seat.

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LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE

The Company acts solely as a booking agent for disclosed principal Suppliers and is not the source or provider of any travel service. Each Supplier is an independent entity with its own management and is not subject to the control of the Company. The Suppliers whose names appear in travel documentation are those responsible for providing the travel services purchased, and the Client consents to the use of those Suppliers.

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The Company is not responsible if a restaurant, tour operator, cruise line, or other service provider on your tour is unable to or fails to accommodate your dietary restrictions or requirements.

The Supplier may determine that alterations in itinerary are necessary for any number of reasons, including but not limited to severe weather. Any alterations to an itinerary are at the sole discretion of the Supplier, and the Company bears no responsibility for any changes.

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BECAUSE THE COMPANY ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE THAT THE COMPANY IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. THE COMPANY HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH THE COMPANY, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY, OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS, OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATION AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER MATTERS OUTSIDE OF THE COMPANY’S CONTROL, AND YOU HEREBY EXONERATE THE COMPANY FROM ANY LIABILITY WITH RESPECT TO THE SAME.

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The Company has received/will receive commission and fees for travel transactions, and the Client agrees and understands that any recovery from the Company will be limited to the amount of commission and fees actually received by the Company.

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FORCE MAJEURE

The Company will not be in breach of these terms and conditions or otherwise be liable to the Client for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, including web host and internet service provider, breakdown or malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes including, but not limited to, extreme weather events, floods and volcanic eruptions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy, and any other unforeseen circumstance which is beyond the control of the Company. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.

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In addition, each of the Company’s Suppliers has terms and conditions which include Force Majeure provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to, and may in their sole and absolute discretion, vary, postpone, or cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a result of the non-performance of any obligations hereunder shall remain in the sole and absolute discretion of the Supplier pursuant to their policies, although the Company shall use its reasonable efforts to secure reimbursement for you where possible.

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CLIENT CONDUCT

Each participant in any trip escorted by the Company is expected to act responsibly and adhere to all behavior guidelines established by the Company and our Suppliers, including adhering to dress codes at religious or cultural sites, or Supplier dress codes. The Company and all local Suppliers reserve the right to remove the Client from any facility, hotel or resort property, tour location, or means of transportation if your health or your conduct appears to endanger yourself or others, disrupts the general well-being of other clients on any element of your trip, or interferes with the operation or security of the places visited. In any such case, there will be no refund.

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When booking with the Company, the Client accepts responsibility for any damage or loss caused by the Client. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other Supplier. You must indemnify the Company for the full amount of any claim (also including legal costs) made against the Company. The Company is not responsible for any costs incurred concerning a guest removed from a trip, or any portion of a trip. You agree not to hold the Company or any of its related entities liable for any actions taken under these terms and conditions. Baggage and personal effects are at all times the sole responsibility of the Client.

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Any transportation, possession, or use of illegal drugs will result in immediate termination of a trip and may result in prosecution by law enforcement authorities. The Client is responsible for knowing and observing the licensing laws for drug possession (including prescription and over-the-counter drugs) for all countries and states being visited. Laws may require the Client to carry a prescription from their doctor.

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CURRENCY FLUCTUATIONS

Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange rate fluctuations. The Company is not responsible for surcharges or foreign transaction fees imposed by the Client’s credit card or bank.

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TRAVEL INSURANCE

The Company offers access to travel insurance to protect passengers and their investment in travel. Unless specifically noted, travel insurance is not included in the cost of the Client’s itinerary to protect against third-party supplier default/bankruptcy protection, delay, interruption, missed connection for cruises, cancellation, medical emergency transportation/evacuation & repatriation, baggage & personal effects/lost luggage & baggage delay, illness, job loss protection and change of plans, accidental death and disability, travel accident/sickness medical expenses, and more. Proper insurance may protect the Client from financial loss in almost all circumstances. Without appropriate travel insurance, the Client understands and agrees that if they cancel or interrupt travel for any reason, portions of the trip/tour may not be refunded and the Company’s and travel Suppliers’ cancellation penalties will apply resulting in the loss of monies up to the full cost of the Client's travel booking and related costs. The purchase of travel insurance is not required to purchase any other product or service offered by the Company, however, if declining to purchase insurance, the Company may require that the Client execute an insurance waiver. The Company is not a licensed insurance broker, and its advisors are not qualified or authorized to answer technical questions about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the adequacy of the prospective insured's existing insurance coverage. An additional charge applies for any travel insurance selected. It is the Client’s responsibility to know what their insurance policy covers, and to put alternative coverage in place, if desiring to insure for conditions that are excluded by their policy. The Company cannot guarantee that any insurance provider will approve coverage for a claim made under the insurer’s policy and makes no representations about the extent of coverage for any policy it may offer or quote.

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RESERVATION OF RIGHTS AND CHANGES TO THESE TERMS

The Company reserves the right, in their sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms will be provided to clients and are effective immediately upon posting.

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GENERAL INFORMATION

These Terms and Conditions are governed by the laws of Italy. You hereby consent to the exclusive jurisdiction and venue of the courts in Bari, Italy for all disputes arising out of or relating to travel bookings with Allegra Travel Collective.

Any claim against Allegra Travel Collective must be brought within 30 days after the date of the completion of the trip and no later. The Company shall not in any case be liable for damages other than compensatory damages, and the Client waives any right to claim punitive or exemplary damages. The Client agrees that they may only bring claims in an individual capacity and not as plaintiffs or class members in any class action, proposed or purported class action, or other representative action, regardless of the type of proceeding. The Client expressly agrees to waive and forego any and all rights to bring any such class actions, purported or proposed class actions, or representative actions.

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If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the agreement shall continue in effect.

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These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Client and the Company with respect to travel bookings made with the Company by any means, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the Client and the Company with respect to communications with the Company.

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A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.